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JULY 21, 2016

Meet one of our academic detailers, Mandip Khela!

Get to know Mandip Khela

Even before I became an Academic detailer, the whole concept of academic detailing continued to be mentioned throughout my years in school and out in practice. Evidenced-based, clinical, unbiased, and therapeutics, were just some of the key-phrases synonymous with an academic detailing service. There was even literature, dating back to the early eighties, demonstrating the merits of academic detailing and the positive influence the service had on patient outcomes. So when the opportunity presented itself, I jumped at the chance of becoming an academic detailer. And I can confidently say that this has been one of the most rewarding roles I’ve had the pleasure of taking on as a pharmacist.

In the early stages of my career as an academic detailer, it’s been clear that two of the more salient themes arising from interactions as a Detailer are acceptance and value. Every healthcare professional I have detailed thus far, from BSO staff to administrators to nurses and physicians, have all commented to some degree on the importance of having such a service in helping them provide care to their residents. The high level of evidence, summary guides, convenience and impartiality are just some of the key components of academic detailing that add value to one’s practice. I, for one, have witnessed this value first hand as I have learned a great deal from my discussions with various healthcare professionals. With that in mind, I’d like to thank everyone I have detailed thus far for their time, experience, and expertise in strengthening my own clinical skillset and knowledge. Going forward, I’m excited to see what new heights academic detailing can achieve in helping to provide optimal resident-centered care.

Who are CEP’s Academic Detailers?

Academic detailers are licensed healthcare professionals, primarily pharmacists or nurse practitioners, who are responsible for delivering the educational visits to providers. Our academic detailers have undergone training to enhance their communication skills, develop the ability to assess and understand providers’ personal needs and motivations for practice, and to understand ways to overcome barriers to change. Academic detailers have also undergone extensive topic-specific training to ensure a deep understanding of relevant clinical evidence and practice.

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