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Primary Care Academic Detailing Service

Benefit your patients and practice with free, virtual, 1-on-1 discussions with a trained clinical pharmacist (academic detailer) in your region.

Receive the leading clinical information and be connected to regional resources, while earning Mainpro+ credits. Family physicians in Ontario, sign-up below for one of these discussions.

This program is a "must do" for anyone wanting quality CME that translates to your specific patient care needs. The program is unbiased, objective, evidence based and is focused to your patient and practice needs. It really helps putting the latest data regarding patient care into perspective. The only commitment is your time, and I have over the past 27 years of practice, paid hundreds of dollars to attend one or two day programs that are 1/2 the quality you get with the academic detailing and its supportive programs.
Dr. Keith Thompson, London

Academic detailing available on


  • Understand the impact of falls on Canadians
  • Know when and how to screen for risk of falls
  • Identify and assess contributing risk factors
  • Implement interventions based on risk factors
  • Integrate falls prevention and management into practice
  • Access patient and provider resources


  • Weigh the benefits and harms of insulin
  • Understand insulin cost and coverage
  • Get comfortable with starting insulin
  • Consider biosimilars
  • Manage hypoglycemia
  • Troubleshoot common insulin situations (e.g., liphypertrophy, diabetic ketoacidosis)


  • Weigh the benefits and harms of non-insulin pharmacotherapy
  • Understand pharmacotherapy cost and coverage
  • Individualize and reassess A1c targets
  • Get comfortable with providing routine diabetes care during the pandemic


  • Initiate conversations with your patients about benzodiazepine use
  • Weigh the benefits and harms of benzodiazepine use with aging
  • Understand cost and coverage
  • Get comfortable with discontinuing, continuing and starting benzodiazepines


  • Initiate conversations with your patients about opioid use
  • Access local supports for your patients with opioid use disorder
  • Consider initiating and maintaining buprenorphine-naloxone


  • Transition patients from acute to chronic pain management
  • Initiate conversations with your patients about treatment options and expectations
  • Access local supports for your patients with chronic pain 
  • Prepare an exit strategy for opioid therapy trials


  • Get comfortable with conveying limitations, benefits and harms of opioids to your patients
  • Understand approaches to initiating, monitoring and tapering opioid medications
  • Put in place safeguards and harm reduction strategies
  • Access local supports for your patients on opioid therapy

Benefits

  • Customized to your practice

  • Connected to your regional resources

  • Convenient at just 30 minutes per topic

  • Free Mainpro+ credits

  • At a time that works for you





Meet the team

  • CEP academic detailers

    Jana McNulty

    ACADEMIC DETAILER - BSCPHM, CDE

    Jana McNulty is a registered clinical pharmacist and academic detailer.  In addition to her work with the Centre for Effective Practice, Jana is the hub pharmacist for Project ECHO St. Joseph’s Care Group. Jana has strong foundational training and experience in pharmacotherapy and clinical evidence appraisal with a special focus on chronic pain and safe opioid management in primary and community care.  She holds a CDE designation and certification in opioid dependence treatment.

    Jana obtained her Bachelor of Science in Pharmacy Degree from Dalhousie University.

  • Mathew DeMarco

    ACADEMIC DETAILER - BSCPHM, PHARMD, RPH

    Mathew DeMarco is a research coordinator at the University of Waterloo School of Pharmacy in addition to his work as an academic detailer. His areas of clinical practice include primary care and specialty interdisciplinary clinics in chronic pain, cardiology, HIV and HCV. 

    Mathew obtained his entry-level Pharm D from the University of Waterloo School of Pharmacy.

  • Nicole Seymour

    ACADEMIC DETAILER - BSCPHARM, PHARMD, ACPR, RPH

    Nicole Seymour is currently working as an inpatient hospital pharmacist at St. Thomas Elgin General Hospital in addition to her work as an academic detailer. She also works for the University of Waterloo School of Pharmacy to coordinate student rotations in the London and surrounding region. She has experience as a clinical pharmacist with London Health Sciences Centre’s Acute Care of the Elderly, outpatient Nephrology and inpatient Mental Health programs. She has also worked with Thames Valley Family Health Team as a clinical pharmacist. 

    Nicole obtained her pharmacy degree from the University of Waterloo and then went on to complete her hospital pharmacy residency at London Health Sciences Centre. She received her Doctor of Pharmacy from the University of Waterloo.

  • Sachin Duggal

    ACADEMIC DETAILER - HBSC, PHARMD, RPH, CDE

    Sachin Duggal is a clinical pharmacist and consultant practicing within the communities of Mississauga and Toronto. His areas of practice include complex geriatric care, diabetes education and hypertension management where he works with family physicians to optimize treatment plans.

    Sachin obtained his Doctor of Pharmacy and Honours Bachelor of Science degrees from the University of Waterloo and has gone on to work in a variety of practice settings including hospital, community and family health teams across the province of Ontario.

  • Silvana Ferrara

    ACADEMIC DETAILER - BSCPHM, RPH

    Silvana Ferrara is a clinical pharmacist currently working as an academic detailer. She has been a practicing pharmacist for over 25 years and has enjoyed a rewarding career in both the retail and long-term care sector. Silvana gained extensive experience in geriatrics, working for 12 years as a long-term care clinical pharmacist, focusing on medication management within a multidisciplinary team.

    Silvana obtained her pharmacy degree from the University of Toronto.

  • Trish Rawn

    ACADEMIC DETAILER - BSCPHM, PHARMD

    Trish Rawn is a hospital pharmacist who currently practices at Mount Sinai hospital, in addition to her work as an academic detailer and clinical service director. She has extensive experience in hospital pharmacy, continuing education for health professionals, critical appraisal of health literature, medical writing, and patient health coaching programs. She is also a certified health coach specializing in health behaviour change.

    Trish obtained her pharmacy degree and later her Doctor of Pharmacy from the University of Toronto. 

  • Hamilton Family Health Team

    Annette Vedelago

    ACADEMIC DETAILER - BSC(PHM), CDE, BCGP

    Annette Vedelago works as a clinical pharmacist and academic detailer at the Hamilton Family Health Team (HFHT). She joined the HFHT in 2006 after more than 15 years in community pharmacy practice. She provides diabetes care, smoking cessation support, osteoporosis counselling and has an interest in geriatrics and deprescribing. She has been a certified diabetes educator since 2005 and a board certified geriatric pharmacist since 2015.

    Annette obtained her Bachelor of Science in Pharmacy at the University of Toronto in 1988.

  • Leslie Bhardwaj

    ACADEMIC DETAILER - BSCPHM, PHARMD, CDE

    Leslie Bhardwaj is the manager of the pharmacy program as well as a clinical pharmacist, certified diabetes educator and academic detailer with the Hamilton Family Health Team. She works in a multi-disciplinary primary care team setting where her practice involves chronic disease management including diabetes, cardiovascular disease, smoking cessation and chronic pain.

    Leslie obtained both her pharmacy degree and Doctor of Pharmacy from the University of Toronto.

  • Lucy Feng

    ACADEMIC DETAILER - BSCPHM, PHARMD, ACPR

    Lucy Feng is a clinical pharmacist and academic detailer at the Hamilton Family Health Team. She has also worked as a nephrology pharmacist at London Health Science Center where she completed her hospital pharmacy residency.

    Lucy obtained her pharmacy degree and Doctor of Pharmacy from the University of Waterloo.

  • Mandip Khela

    ACADEMIC DETAILER - BSP, ACPR, PHARMD

    Mandip Khela is a clinical pharmacist and academic detailer at the Hamilton Family Health Team. He works in a collaborative care setting to provide high-quality patient-centered chronic disease management for conditions such as diabetes, polypharmacy, cardiovascular disease, chronic pain, and smoking cessation. His professional experience has also spanned hospital, community, industry, long-term care, advocacy, and academia. 

    Mandip obtained his pharmacy degree from the University of Waterloo and then went on to complete a hospital residency at Trillium Health Partners. He received his Doctor of Pharmacy from the University of Waterloo.

  • Health For All Family Health Team

    Margaret Jin

    ACADEMIC DETAILER - BSCPHM, PHARMD, MSC, CDE

    Dr. Margaret Jin is currently working with the Health For All Family Health Team as a clinical pharmacist and certified diabetes educator. She has worked in many pharmacy settings including community and teaching hospitals, community pharmacies, nursing homes and primary care. 

    Margaret received the bachelor of science pharmacy (BSc PHM) and doctor of pharmacy (PharmD) degrees at the University of Toronto; and the Health Research Methodology Master of Science degree at McMaster University.

  • Price Edward Family Health Team

    Janice Hall

    ACADEMIC DETAILER -BSCPHM, RPH

    Janice Hall is a pharmacist with the Prince Edward Family Health Team. She provides pharmacy services in a multidisciplinary environment, with an emphasis on complex patients with chronic diseases, smoking cessation and participation in a primary care memory clinic. Janice has held positions in various hospital, community and correctional services pharmacies before moving to primary care in 2008. 

    Janice obtained her pharmacy degree from the University of Toronto, and is currently enrolled in the Master of Health Professions Education program at Queen’s University. 

  • Thames Valley Family Health Team

    Jenny Reid

    ACADEMIC DETAILER - BSCPHARM, ACRP, PHARMD

    Jenny Reid is a clinical pharmacist at the Thames Valley Family Health Team Woodstock site. As the clinical pharmacist for the team, she sees patients for a variety of topics related to medication management; some of her main clinical focuses are medications and the elderly, polypharmacy, and chronic pain and diabetes management. She also continues to practice part-time in community pharmacy.

    Jenny completed her Bachelors of Science in Pharmacy at the University of Waterloo.

  • Katherine Koroluk

    ACADEMIC DETAILER - BSC, PHARMD, ACPR


    Katherine Koroluk is a clinical pharmacist currently practicing at the Thames Valley Family Health Team in London, Ontario. She has worked in a broad range of clinical settings including primary care, home care, inpatient medicine, and community pharmacy. She has a special interest in polypharmacy and deprescribing, home care, and shared decision making surrounding medication use.

    Katherine has completed all of her training at the University of Toronto. Her degrees include a Bachelor of Science and Doctor of Pharmacy, and she is in the final stages of completing her Master of Science. She has also completed a primary care pharmacy residency at the University Health Network in Toronto.

  • Moumita Bhattacharya

    ACADEMIC DETAILER - BSCPHM, RPH, CDE, MOAT, TEACH

    Moumita Bhattacharya is a clinical pharmacist at the Thames Valley Family Health Team and a Certified Diabetes Educator. She has a background in outpatient pharmacy, retail pharmacy, nursing home clinical pharmacy and distribution, with over 14 years of experience in the fields of anticoagulation, diabetes, pain management and smoking cessation. Moumita works with a memory clinic and aging populations, is a pharmacy preceptor for the University of Toronto and the University of Waterloo, and previously worked as an academic detailer for Schulich Medicine and Dentistry CPD.

    Moumita received her education in pharmacy from the University of Toronto and holds certifications in pain  management and anticoagulation from CAMH and the University of Waterloo, respectively.

  • Payal Patel

    ACADEMIC DETAILER - BSCPHARM, ACPR, PHARMD

    Payal Patel works with the Thames Valley Family Health Team as a clinical pharmacist and clinical lead. She has an extensive history in primary care, hospital care, emergency medicine, as well as academia. At present, she has a particular interest in deprescribing and helping  patients make informed decisions about their drug therapy.

    Payal obtained her pharmacy degree form the University of Manitoba, completed her hospital residency at the Alberta Childrens Hospital, and received her Doctor of Pharmacy degree from the University of British Columbia.

  • Clinical Leads

    Arun Radhakrishnan

    MSC, MD, CM, CCFP

    Dr. Arun Radhakrishnan is a family physician with a focused clinical practice in chronic non-cancer pain. He is an Assistant Professor with the Department of Family and Community Medicine at the University of Toronto and has a teaching affiliation with The Ottawa Hospital and the Elisabeth Bruyere Hospital. His research and education interests are in knowledge translation, mentoring and information and communication technologies in healthcare. He has led the development of a number of award-winning educational programs, clinical practice tools and resources to support primary care management of chronic pain. He is a past AMS Phoenix Fellow and is currently the Medical Director of the Adaptive Mentoring Networks with the Centre for Effective Practice. 

    Dr. Radhakrishnan provided clinical leadership for the opioid therapy for chronic non-cancer pain, non-pharmacological and non-opioid options for chronic non-cancer pain and opioid use disorder topics.

  • Felicia Presenza

    BSC, MD, CCFP (COE)

    Dr. Felicia Presenza is a care of the elderly physician working in Sudbury, ON. She works at St. Joseph’s Continuing Care Centre on the rehab floor, and also provides dementia care at memory clinics. She has a geriatric-focused family practice and is faculty with The Review Course helping family medicine residents prepare for their CCFP exam.

    Dr. Presenza provided clinical leadership for the development of the primary care fall prevention and management tool and detailing topic.

  • Risa Bordman

    MD, CCFP-PC, FCFP

    Dr. Risa Bordman is a family physician and palliative care clinician in Toronto. She has extensive experience in research and education and is an Associate Professor at The University of Toronto and McMaster University. She is the Residency Program Director at the Foundation for Medical Practice Education, Faculty Development lead for the Office of Education Scholarship at the University of Toronto and Co-chair Palliative Care Education Committee, Division of Palliative Care, University of Toronto.

    Dr. Bordman provided clinical leadership for the non-insulin pharmacotherapy and insulin therapy for type 2 diabetes topics.

  • Winyan Chung

    MBCHB, MRCGP, CCFP

    Dr. Winyan Chung is a family physician in Sault Ste. Marie ON, working in primary care, long term care and hospital in-patient service. She is currently working as clinical co-lead for the Healthy Aging Project with the Algoma Ontario Health Team.

    Dr. Chung provided clinical leadership for the development of the primary care fall prevention and management tool and detailing topic.

  • Clinical Service Director

    Trish Rawn

    ACADEMIC DETAILER - BSCPHM, PHARMD

    Trish Rawn is a hospital pharmacist who currently practices at Mount Sinai hospital, in addition to her work as an academic detailer and clinical service director. She has extensive experience in hospital pharmacy, continuing education for health professionals, critical appraisal of health literature, medical writing, and patient health coaching programs. She is also a certified health coach specializing in health behaviour change.

    Trish obtained her pharmacy degree and later her Doctor of Pharmacy from the University of Toronto. 

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